Each order undergoes a meticulous and thorough inspection process, conducted individually for every crate by our highly skilled and experienced quality control specialists. This comprehensive inspection aims to ensure that no defects or issues are present that could compromise the integrity and aesthetic value of the tiles. Our experts carefully examine a wide range of quality parameters including, but not limited to: the presence of broken or chipped corners, surface cracks, precision of calibration, quality of filling and repairing work, as well as consistency in color selection. By implementing such stringent measures, we guarantee that only the highest quality products reach our valued customers.
Upon completion of the quality control process, we offer a suite of detailed post-inspection services to enhance transparency and support customer decision-making. These services include:
- Providing photographic documentation of approximately 15% to 20% of tiles from each individual crate, allowing customers to visually verify product condition.
- Delivering comprehensive photographic overviews that represent the general selection of tiles from each container shipment.
- Offering detailed images of any tiles that have been rejected or segregated due to quality concerns, ensuring full disclosure.
- Supplying formal quality control reports, summarizing the inspection findings and certifying compliance with the agreed quality standards.